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Frequently Asked Questions
If you haven't activated the Professional Edition, you can get a full refund within 14 days of purchase, no questions asked. For activated licenses, contact us via the Contact Us page and we'll work with you on a fair solution.
Activation codes are currently sent manually after we verify payment, usually within 1–2 business days. Please check your inbox, including your spam or junk folder.
Please contact us through the 'Contact Us' page with the correct machine code and your payment details. We'll verify the information and reissue your activation code.
Yes — for enterprise purchases or invoicing requirements, please click the 'Enterprise Purchases · Invoicing' link above to contact us with your billing details.
The number of devices depends on the specific plan you purchased. Please refer to the version comparison on the download page for details.